Hotel Policies 2018-11-06T05:49:55+00:00

City Park Hotel Policies

Guest Policies

Check-in
From 2:00 PM

Check-out
Until 12:00 PM

Cancellation/prepayment
Note: Cancellation and prepayment policies vary according to room type.
Every room has different policy:

• A non-refundable policy is a fee that will apply if you decide to cancel or make changes to your booking. This fee is mentioned in the room conditions and in your confirmation.

• Free cancellation allows you to change or cancel your booking without a charge, if done within the time period set by City Park Hotel. This is written in the room conditions and in your confirmation (“Cancel up to ___ days” or “Cancel before mm/dd/yy hh:mm”).

Child and extra bed policy
Infant 0-1 year old
Stay for free using existing bedding.

Children 7 years old and above
Must use an extra bed with additional charge

• Guests 7 years and older are considered adults.

FREE of charge – Maximum of two children less than 7 years of age, stay for free when using existing beds.

• Extra beds depend on the room you choose because there is capacity for extra beds in some particular rooms.

Children and Extra Beds
All children are welcome.

Pets
Pets are not allowed.

Cards Accepted at City Park Hotel
American Express, Visa and Master Card

Important Reminders:

All guests are required to present a valid government I.D. with a picture upon check-in

Guest with the age of 17 and below are considered minor and can only be allowed to check in if accompanied by a parent or a guardian. Kindly contact City Park Hotel for more detailed information.

Kindly present the same credit card used to guarantee reservation and it should be presented together with the card holder upon check-in.

Guests using debit cards should immediately contact City Park Hotel within 20-24 hours after making reservation for further essential details.

Hotel has the right to charge the credit card provided upon reservation, earlier to arrival.

Upon check-in there are different refundable cash incidental fee specified in each rooms that will be collected upon check-in and can be refunded upon check-out after room checked.

All Special requests are subject for approval and availability. Additional charges may apply.

Please contact City Park Hotel for any queries and clarifications. Thank you!

Prices are subject to availability and may change without notice. However, your price is guaranteed once you receive a booking confirmation. A deposit may be required.